The engineer assessed why the boiler was not switching off with the timer and a new valve fitted to rectify the problem.
The lady who answered the phone was very helpful and asked me to check a couple of things in case the problem could be resolved with out an engineer. I couldn’t fix it and an engineer was with me within the hour. He was polite and friendly and kept me informed of what he was doing and even returned earlier than anticipated to fit the new part. My problem was all sorted before midday!
Service to oil boiler
Excellent professional + polite service. From booking to completion of work. An example to others.